Help me... I am a beginner!
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anglegirlsandy says:
Not getting anywhere
I have not worked in SF in a long time but I'm trying to get back into it. My problem is When I download a SF collection to a folder on my desktop and then try to bring the elements into my page (using the SF software) it always in a square with a white background. I don't remember this doing that when I worked in this before. Any suggestions would be gratly appreciated. I'm getting really discouraged. Thanks in advance for any help I can get.
May 30, 2015
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oklahomadawn says:
if you are clicking on the images and using the "save as" option that may be the problem as this downloads the image as a .jpeg and the result is the element on a white background. However, if you are clicking on the "download it" beneath the elements, it should automatically save in .png format which will have a transparent background. If you are using the "download it" option and still getting the white background be sure that you are saving it as .png if a window opens and gives you options on format. Hope this helps!! Dawn
Jun 1, 2015
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